Shipping policy
Supported Shipping Regions and Countries:
- North America: United States, Canada, Mexico.
- Europe: Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
- Asia and Oceania: Australia, Hong Kong SAR, Indonesia, Israel, Malaysia, New Zealand, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, United Arab Emirates.
If your shipping address is not shown above, please feel free to contact us at support@lightsfy.com.
Unsupported Shipping Regions and Countries
These areas and countries are unavailable to ship owing to certain reasons: Africa, South America, Central America, India, Ukraine, Russia.
Shipping Charge
This shipping policy applies to the supported countries and regions above. The shipping fee will be charged according to the order amount.
| Order Amount | Shipping Charge |
| Over $500 | Free |
| Below $500 | $50 |
Order Processing Time & Transit Time
We will process your order and ship the order from our facility in 1-3 business days for standard items.
For the supported countries and regions, the normal transit time and shipping methods are listed in the table below.
| Countries | Transit Time | Shipping Methods |
| United States, Canada, Mexico | 3-15 business days | FedEx, Ups, Dhl, Matson |
| United Kingdom, Ireland, Germany, France | 2-9 business days | FedEx, Ups, Dhl |
| Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland | 2-6 business days | FedEx, Ups, Dhl |
| Israel, Kuwait, Qatar, Saudi Arabia, United Arab Emirates | 3-8 business days | FedEx, Ups, Dhl |
| Hong Kong SAR | 1-3 business days | FedEx, Ups, Dhl |
| Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea | 3-5 business days | FedEx, Ups, Dhl |
| Australia, New Zealand | 3-11 business days | FedEx, Ups, Dhl |
Shipping Methods
FedEx, Ups, Dhl, Matson
Expedited Shipment
If you would like to expedite the order, please reach out to us at support@lightsfy.com. We will quote you and forward you an invoice to proceed if agreed. The order will be prioritized and the transit time will be speeded up via Dhl, FedEx or UPS. Usually, you will receive your order in 1-6 business days since your purchase.
Taxes & Duties
We do not charge you any taxes & duties on each order. You shall be responsible for the practical cost when the order arrives at the destination country. The specific fees are determined by the customs authorities of the destination, and it will require you to pay these fees if needed.
Order Tracking
After your order is shipped out, we will send an email notification with a tracking number in 12-24 hours, allowing you to follow up the status of your shipment.